Contact Us: Editorial Queries and Business Enquiries

Last updated: 27 August 2026

What this page is for

Casino Payment Info is an independent editorial project covering the casino landscape in Australia. We do not operate a gambling venue, process deposits, or manage player accounts. This means every email we receive falls into one of three buckets.

Corrections and editorial questions

Found a typo, a broken link, or a fact that doesn’t hold up? Let us know. We would rather hear about a mistake directly than spot it weeks later. Include the page URL and a short description of the issue — that is enough for us to trace it.

Business and partnership enquiries

If you represent a licensed operator, an PR agency, or an affiliate programme and want to propose a collaboration or submit updated bonus terms, write to us with a clear subject line. Note that we disclose the nature of every affiliate relationship on the pages where it applies, and we do not consider offers that ask us to hide that disclosure.

General feedback

We read everything, even when we disagree with it.

How to reach us

Send your email to [email protected]. We aim to reply within two business days. During public holidays or busy review seasons, a response may take a touch longer — if you have not heard back after five days, feel free to send a single follow-up.

What we cannot help with

If you are experiencing harm from gambling — yours or someone else’s — this is not the right address. We are an editorial team, not trained counsellors, and writing to us delays the support that matters. Please contact Gambling Help Online directly, or see our Responsible Gambling page for a full list of services available across Australia.

Casino Payment Info does not provide gambling services. We do not accept players who are under the influence of alcohol or other substances, and we remind every visitor that legal gambling in Australia is restricted to persons aged 18 and over.